Privacy Policy
Last Updated: August 13, 2026
At Sukooon, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how Sukooon ("we," "us," "our") collects, uses, stores, and protects your information when you visit our website, submit a form, book a consultation, purchase our services, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. About Sukooon
Sukooon provides personalized wellness and lifestyle guidance focused on women's hormonal health, including areas such as PCOS/PCOD, nutrition, lifestyle, metabolic health, and related wellness concerns.
Sukooon is not a hospital, emergency medical service, or substitute for medical care from a qualified medical professional.
2. Information We Collect
Depending on how you interact with Sukooon, we may collect the following information:
A. Information You Provide
This may include:
- Full name
- Email address
- Phone number
- WhatsApp number
- Age or date of birth
- Location or country
- Information submitted through consultation or assessment forms
- Your health and wellness goals
- Information about menstrual cycles and hormonal health
- Lifestyle and dietary information
- Information about symptoms or health concerns
- Information from blood tests or other health reports that you voluntarily provide
- Communication and information shared during consultations
- Any other information you voluntarily provide to us
B. Payment Information
If you purchase a Sukooon service, payment may be processed through a third-party payment provider.
We may receive information such as your payment status, transaction ID, amount paid, and payment date.
We generally do not directly store your complete debit card, credit card, banking, or other sensitive payment credentials.
C. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General website usage information
We may use cookies, pixels, tags, and similar technologies to understand website usage and improve our marketing and advertising.
3. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Schedule and conduct consultations
- Understand your wellness goals and requirements
- Provide and personalize our services
- Create personalized nutrition or lifestyle recommendations
- Communicate with you regarding your consultation or program
- Process payments and purchases
- Send important service-related information
- Send educational content, updates, offers, or marketing communications where permitted
- Improve our website, services, and customer experience
- Measure the effectiveness of our advertising and marketing
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or consent where required.
4. Health and Sensitive Information
Some information you provide to Sukooon may relate to your health, symptoms, menstrual cycle, hormonal health, lifestyle, nutrition, or medical reports.
We treat this information as sensitive and use it only when reasonably necessary to provide or improve the services you request, communicate with you, or comply with legal obligations.
You should only provide health information that you are comfortable sharing with Sukooon.
Where consent is required by applicable law, we will obtain appropriate consent before collecting or using sensitive information.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Understand how visitors use our website
- Analyze website performance
- Remember certain preferences
- Measure advertising performance
- Improve our marketing campaigns
We may also use third-party advertising and analytics technologies, including Meta Pixel and similar tracking technologies.
These technologies may collect information about your interaction with our website and may be used to measure conversions, create advertising audiences, or deliver more relevant advertising.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
6. Meta and Advertising Platforms
We may use advertising platforms such as Meta (Facebook and Instagram) to promote Sukooon's services.
These platforms may receive certain information through cookies, pixels, or similar technologies when you interact with our website.
Sukooon does not intentionally provide advertising platforms with your private health information for advertising purposes.
We recommend reviewing the privacy policies and advertising controls provided by the relevant advertising platforms for more information about how they process information.
7. How We Share Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers when reasonably necessary to operate Sukooon and provide our services.
These may include providers involved in:
- Website hosting
- Funnel and form management
- Appointment scheduling
- Payment processing
- Email communication
- WhatsApp or other communication services
- Analytics
- Advertising and conversion measurement
- Customer support
- Data storage and security
These service providers may process information on our behalf and are expected to use it only for the purposes for which it was provided or as otherwise permitted by law.
We may also disclose information where required by law, legal process, court order, or government authority, or where necessary to protect our legal rights, users, or the security of our services.
8. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, payment providers, social media pages, or other services.
Sukooon does not control the privacy practices of these third parties.
When you leave our website or interact directly with a third-party service, that third party's privacy policy may apply.
We encourage you to review their privacy policies before providing personal information.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.
The exact retention period may depend on the type of information and the purpose for which it was collected.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request restrictions on certain processing
- Opt out of marketing communications
- Request information about how your data is being processed
To exercise any applicable rights, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
12. Marketing Communications
If you provide your contact information and consent to receive communications from us, we may contact you through email, phone, WhatsApp, SMS, or other communication channels regarding:
- Consultations
- Programs and services
- Educational content
- Updates
- Promotions or offers
You can opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the relevant communication.
Please note that you may still receive essential service-related communications when necessary.
13. Children's Privacy
Sukooon's services are intended for adults.
We do not knowingly collect personal information from children under the age required by applicable law without appropriate parental or guardian consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
14. International Data Transfers
Depending on the third-party services we use, your information may be stored or processed in countries outside your country of residence.
Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place for such transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us:
Sukooon
Email: founder@getsukoon.in
Website: getsukoon.in
17. Consent
By using our website, submitting your information, booking a consultation, or purchasing our services, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires specific consent for the collection or processing of certain information, we will obtain that consent separately.